Principal Technical Writer | Documentation Platforms
Principal Technical Writer | Documentation Platforms
Seattle, Washington
I run technical documentation at a cybersecurity company. I write documentation and build tools that help colleagues contribute. Previously, I wrote lessons-learned analyses of distributed systems and taught technology history.
Set priorities for customer documentation with product and engineering teams, covering both the guidance customers need and the systems used to publish it. Plan quarterly work, provide technical direction to another writer, and serve as final editor for the site.
Responsible for maintaining accurate product documentation and API contracts. Published engineering contributions through release workflows. Maintained and tested OpenAPI specifications for developers and internal teams. Reworked the site and publishing pipeline so engineers could contribute documentation directly.
Established docs.domaintools.com, migrated the existing documentation, and set the writing standards and contribution process.
Ran a cloud migration hub supporting datacenter modernization for 50,000+ engineers. Drafted cloud-migration and configuration-management policy that passed external audit.
Documented Git workflows and release processes to meet software development quality standards.
Taught computing, networking, and policy, and ran research and consulting projects for NSF and the aerospace industry.
Wrote a historical study of DARPA's networking programs to inform future research policy.